1- Ordering & Payment
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Yes. All prices include Swiss VAT (8.1%). International orders: VAT may be deducted; recipient liable for local duties.
2- Shipping & Delivery
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Yes. Tracking email sent on dispatch. Also viewable in account.
3- Returns & Exchanges
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Refund to original payment method within 10 business days of receiving the return.
4- Fragrances & Twin Quiz
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Natural + high-quality synthetics. Full INCI list on each product page and packaging.